Today I am going to diverge from the typical, more technically-oriented posts I have written in the last few months. Most of the companies I have worked with in the last 5+ years had the same issue: different Adobe tools where used by different and disconnected teams. Although this seems like an obvious issue, I wanted to put it in writing.
The wait is over. If you have followed my last couple of posts, I have been explaining the steps before you can actually start configuring Profile Merge Rules. These steps are needed so, if you have landed on this post after a search, check them before proceeding with this one.
In my previous post, I started explaining what profile merge rules are. If you were expecting that in today’s post I documented how to configure it, I am still not there yet. I still need another building block: the declared IDs. With it, I will be in a position to show you how to proceed with profile merge rules.
One of the most difficult features to understand in Adobe Audience Manager is profile merge rules. I thought of diving directly into the configuration, but first I want to explain what problem profile merge rules is trying to solve it and how it does it. Then I can move on to the code and, finally, the configuration.
My initial goal, when I wrote about attribution, was actually to talk about the configuration option named “Override Last-Touch Channel” in the Marketing Channels reports. However, I realised I needed an introduction to make it clearer and I wrote my previous post. Now I can go into the details of this technical feature and its consequences.
During the EMEA Summit 2019, one Adobe customer asked me about one detail of the Marketing Channels configuration. The conversation we then had around this question, reminded me of the confusions some managers tend to have about attribution. Let me clarify a few things about this topic.
In a recent project I worked on, the client set a team up to analyse the site speed of the website. This resulted in some clashes between them and the Adobe team. Both sides had their own arguments and it was difficult to progress. Today I want to give you my point of view and tips of what you can do if you find yourself in the same situation.
The last tool I showed in my Summit lab was Adobe Analytics. Initially, I was not sure whether I should write about it. However, I have come up with some ideas to share and here you have the final post on this lab.
With the Adobe Target server-side code code already step up, as I explained in part 1, we are now ready to move to the Adobe Target interface and configure it. I will show how to do it with an Experience Targeting activity, but it should work as well with an A/B test.